FAQs

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    Where are you located?

    We are located in Lagos, Nigeria. You can visit us at Tejuoso Complex, Murtala Muhammed Way, Yaba, Lagos.

    Do you sell real gold and diamonds?

    Absolutely! All our gold, diamonds, and other precious stones are genuine and sourced from trusted suppliers.

     

    Do you deliver jewelry within Nigeria?

    Yes, we offer delivery services nationwide. We ensure safe and secure shipping of all our jewelry items to your desired location.

    Do you provide international shipping?

    Yes, we can arrange international shipping. Shipping costs and delivery timelines vary depending on the destination. Please contact us for more details.

    Do you offer repair and maintenance services for jewelry?

    Yes, we provide jewelry cleaning, repair, and maintenance services to ensure your pieces remain in excellent condition.

    Do you offer gift packaging services?

    Yes, we provide beautiful gift packaging for all jewelry items, perfect for any special occasion.

    Do you offer custom jewelry designs?

    Yes, we offer personalized jewelry services. Whether you need a custom engagement ring, a unique necklace, or any design, we can create it to suit your preference.

     

    Can I view the jewelry in person before purchasing?

    Yes, we encourage you to visit our store in Lagos to explore our collections in person.

     

    What payment methods do you accept?

    We accept various payment methods, including:

    • Cash (in-store)
    • Bank transfers
    • Debit/credit cards
    • Mobile payment options
    What is your return policy?

    We accept returns or exchanges within 7 days of purchase, provided the jewelry is unused, undamaged, and in its original packaging. Custom-made pieces are non-refundable.