Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Personal Details: Name, email address, phone number, and shipping/billing addresses.
• Payment Information: Credit/debit card details, mobile payment information, and transaction history (processed securely).
• Account Information: Username, password, and purchase history when you create an account.
• Device and Usage Data: IP address, browser type, device information, pages visited, and cookies.
• Communication Data: Emails, inquiries, or customer service communications.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders, including payments, shipping, and returns.
• To communicate with you about your purchases, updates, and promotions.
• To improve our website, products, and customer service.
• To prevent fraud and ensure the security of transactions.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties in the following cases:

• Payment Processors: To securely process your payment information.
• Shipping Partners: To deliver your orders to the provided address.
• Service Providers: For website hosting, analytics, and marketing services.
• Legal Compliance: If required to disclose data by law or in response to a legal request.

All third parties are contractually obligated to protect your data and use it only for the agreed purpose.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website traffic and user behavior.
• Offer personalized promotions and recommendations.

You can adjust your cookie preferences in your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• Encrypted data transmission (SSL technology).
• Secure storage of sensitive data.
• Restricted access to personal data.

While we strive to protect your data, no method of transmission or storage is 100% secure.

6. Your Rights

As a user, you have the following rights regarding your personal data:

• Access and Update: Request access to or update your personal information.
• Delete Data: Request deletion of your data, except where we must retain it for legal purposes.
• Withdraw Consent: Opt-out of marketing communications at any time.
• Restrict Processing: Limit how we use your information.

To exercise these rights, please contact us via the contact page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

8. International Data Transfers

If you access our website from outside Nigeria, please note that your data may be transferred to, stored, or processed in Nigeria. By using our website, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us via our contact page.

By using shopwithrealjewellery.com, you acknowledge and accept this Privacy Policy.